Pre-orders, Returns, Exchanges, and Shipping

PRE-ORDER
Thank you for purchasing an Elle Tanner product! These have been years in the making and you have helped us reach our goal! The estimated shipping time for all pre-orders is April 2018. We promise to update you on the progress of your shipment. Anytime between the original sale and the time we fulfill your order, you may cancel and receive a full refund. Use the links provided in the confirmation email or send Cameron an email at cameron@elletanner.com. Once the order has been fulfilled, the following rules will be enforced. Thanks!

RETURNS
Not right for you? That's OK. You are an awesome mom regardless! We will gladly refund unworn, unwashed products with original packaging within 14 days of delivery date.  If you would like to schedule a return, please email Cameron at cameron@elletanner.com to arrange a return. If 14 days have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange. 


REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. All CLEARANCE items are NON-REFUNDABLE.

EXCHANGES
Due to the limited quantities of our products, we cannot guarantee exchanges or hold items for exchange. If you have any questions, email cameron@elletanner.com. 

MAILING ADDRESS FOR RETURNS:
Elle Tanner
Atte: Cameron Blake
2275 W. 250 S. 
Unit B308
Pleasant Grove, UT 84062

*Customers are responsible for paying all shipping costs to return items. 
 
INTERNATIONAL PURCHASES
All international purchases are final. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery. 

Thanks for shopping!

Cameron Blake | Managing Director